Customer Ratings & Reviews

Having access to support from Geek Squad agents is always a plus!

I Buy all my Appliances And electronics from best buy because always have great customer service and if you compare the price for the extended warranty Best Buy has the best price along with no hassle if you ever need to use your extended warranty that is why I been a customer at best buy for twenty years.

Excellent, no hassle customer service. Purchased this plan about 5 years ago on another TV. Filed a claim and they exceeded my expectations!

Really a must have for any device that you have. Recommended.

2 year warranty from Geek Squad for TV purchase. No brainer.

Great! Inwish there was accudental protection! And the orice was not as bad too for a 1k tv

Love Geek squad there amazing! They are good at what they do.

The protection gives me peace of mind knowing that if there are any issues with my new product, I can trust that Geek Squad will be of great service and come up with timely resolutions.

Geek Squad was so great and their service is amazing

[Employee of bestbuy] Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

Fast response to service calls . The Geek squad tech was fast and very concerned for my technical issues with my TV . Also very knowledgeable .

I had something wrong with my product and I called them and they cam out to my house to see what the problem was and they found it and fix it right away and they told me that if there were any problems that I could call them right away.

I don't know why I bought protection. I don't remember buying it. I hope it was free, because it's dumb that I have this otherwise.

Expensive consumer electronics tends to last 10 years and by then you want something more modern, but for a small % of the purchase price, I feel protected against both failure and the cost of a new replacement. You’re call but I do it.

Very helpful. I am so happy we got the protection plan!!

I like the tv. The only issue was the picture quality during football games. Did not realize it until football season started

My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

good tv , great picture. wonderful size not too big or too small