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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30892 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 30,891 reviews
  • Rated 5 out of 5 stars

    Happy i got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy i bought this as a extra sense of safty and protection for my car radio. Alsos good to know that if something goew wrong that it will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad for 10+ years. Honest support staff that had yet to disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s delivery was efficient and on time. !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in buying any expensive item Always purchase the Geek Squad Protection. You will always have peace of mind instead of having to rebuy a item. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! I live best buy products and services. Delivery is wonderful and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and courteous. They always answer my questions and have solutions to any problem I encounter with my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a back up just in case anything goes wrong. They offered to come out free!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Burned by my Westinghouse purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 yrs ago, I bought a 65 in Westinghouse and did not get the geek squad. The set had all sorts of problems. It was supposed to have in home warranty but Westinghouse wouldn’t honor it. I did not purchase the geek squad for that set so this time i am not taking any chances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For a television purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a new television I purchased almost a year ago, thank the Lord everything is still going great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year protection plan for my tv through geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad minted my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and mounted my tv to the wall. They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attend to be accident pronto I’m happy I went ahead and got this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty has value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With today's high tech, an extended warranty brings value in short term. If a product will have a problem, it' seems like it's within the first couple of years. Best Buy has kept it's promises in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the opportunity to use this warranty because I have not had a problem with my computer, thank God. I like having the security of knowing that my computer is protected though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad when purchasing a tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned to always get geek squad coverage with any new electronics (tv, computer etc). If I make even one phone call for tech support it has paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can’t ask for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great, professional, super service. Tech arrive and found my issue and was resolved the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warranties. Have only had to contact Geek Squad a couple of times for minor things I couldn't figure out. Well worth the few dollars extra for the assurance problems will be handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2-year Standard Geek Squad Protection for my Insignia 39" Smart TV with Roku. Haven't needed to use the service yet so no 5 stars. I read reviews from others and they were pleased with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always a dood thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet, however I’ve used the geek squad to install my refrigerator w/ ice maker and they were great & I always use them for any computer work—A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support for a product. Easy to replace when needed.

    I would recommend this to a friend