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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30893 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 30,893 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the best installers to mont tv and hide cords. I highly recommend geek square. It’s worth the money. Perfect job done by a professional group

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Love it can’t go wrong with this tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness for GS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great bet to invest in Geek Squad. Whether on the phone or in person they are nice, knowledgeable and available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but I'm sure it's great. As per always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy they are the best ever I am so happy with my ours hase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have as extra piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to add extra protection to my Sony Bravia 43" 4k tv. Now even tho it says 2yrs really your only getting the 2nd year and the first yr is covered under the manufactures warranty. Really BB needs to either sell 1 yr warranties or 3yr warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always by Geek Squad coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't figure out why our tv stopped working and geek squad resolved over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Include the Geek Squad protection on all of our purchases. Best Buy is excellent in repairing or replacing defected items. What a guarantee!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this on my electronics. You never know when lightning strikes don’t chance it. You will regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with my service protection. I usually dont get it but had an issue with the last one and decided to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was able to add the protection after the sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel it's important to get the extra protection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Used TV as New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy shipped an open box TV that was damaged as 'new'. It is not only insulting, but the gull to actually handle the product and drop it off this way knowing full well it isn't new is offensive. Delivery folks didn't even bother to take it back and passed it off as new. Now TV sales are over and I'm probably without a TV thanks to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Geek we have had do a set up in our home has been exceptional. They are professional and know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Under rated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased protection for the Sony head phones which was a great investment because these Sony head phones are trash but with the Geek Protection I can always get another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The stress relief was refreshing.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with one of the 2 LG televisions that I purchased and I was able to use the warranty with no issues. The best claim I’ve ever filed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps to have Geek Squad coverage on any electronics so I encourage everyone to protect anything you buy for the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 2-Year Standard Geek Squad Protection on my 43" Toshiba tv, although I have not had to use it, it is nice that I have the peace of mind in case I have a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with geek squad, the very few times i have had to use them, they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection Plan is a good investment providing warranty coverage confidence.

    I would recommend this to a friend