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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 834 Showing 16,661-16,680 of 30,901 reviews
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this protection, the peace of mind that comes with it is well worth the cost, many times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like having The geek squad. They are capable of doing just about anything with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that everyone should purchase protection when buying any type of electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    111111111

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have been thankful in the past with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with The Geek Squad so far.... but only had to use them once.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv good, Remote bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had any issues with the tv other than the remote which has stopped working after 1.5 years or so. You cannot turn tv on without it- or at least I cant find a button on the tv. Or else there is an app you can use to control the tv but it has to be on to set this up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all of my devices to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protectection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this just incase anything happens always helpful to know im covered for my great tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sufficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality service. Would definitely shop again. Would definitely use again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bet..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a quality tv but the warranty was a no brainier.. I considered getting the 5 year warranty but within a few years I expect the landscape of tvs to change again so I just went with the 2 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use this but, like more protection services, it gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomesquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extended warranty option. I buy for any large purchase that I make at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it twice and was very happy. Sqad was very nice and patient and fixed my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of TV's start to have issues around 3-4 years. The 5 year plan is the way to go...it includes a lot of extra perks as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a warranty on your tech products! You never know what could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect everything that I can with Best Buy’s geek squad protection. Well worth the monies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service and the people are very helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this insurance for my new TV. I hope the TV lasts and I won't have to use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection plans and would never pass up on getting the plan on any items that are available for the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best TV ever for a LED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, best LED 55" tv on the market. nice for movies and games specially for PS4 games. nice sound and much better with a sound bar.

    I would recommend this to a friend