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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30387 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 30,387 reviews
  • Rated 5 out of 5 stars

    Stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Geek Squad in the past. It's good to have when the manufacturer's warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plans are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plans are the best never have trouble returning a defective item love this Best Buy plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    opted to do myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this for my TCL tv. Have not used but I have incase anything should happen in the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy The Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is buy the plan even if you think it is not needed..Best Buy protection stands behind its warranty and they are super easy to work with. If not for them the tv replacement I had to do after my new Samsung tv went out I would cost a lot more than what was spent on the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for keeping your products covered would highly recommend for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with the sound bar. The bass is amazing. I have it for my bedroom, bass shakes the whole room even on a low volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good expalanation for necessity of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision to get for hassle free service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased the extended warranty when I bought my 55" insignia Fire TV. I had to exchange for another one after a month and then exchange again for an upgraded brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Marvin delivered my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It s good t have extra protection when offered. This dhows customer satisfaction in case something goes wrong..Satisfied customer generates more orders, more NEW customers Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! Great customer service, answered all my questions!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully I don't need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but it will be worth the money if the tv dies before the 5 year mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with service. Haul away old tv. Drivers were f3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection you can buy at a bargain price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection for all home electronics. We recently had to use it on a Large Screen TV (58 inch). The TV had a great picture, but kept having sound problems. After we had the Geek Squad out for a 3rd time in 2 years , we were given a fair credit on the unit and upgraded to a Sony 58 inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I purchased the warranty. I hope I don’t have to u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping I don’t have to use the warranty. Having a minimum of 50 characters. In order to submit the survey is ridiculous. If there’s nothing wrong, I would think you wouldn’t want to have a drawn out explanation. That is annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3724 West Ave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most beautiful guarantee I have seen in my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific install Arrived on time, very professional Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5-year extra warranty for my television I bought from Best Buy. You never know if you will actually need it but its a great peace of mind especially all the great feedback I've seen/heard when their tv takes a crap. They will literally give you back your money or replace it. Thank god I have not needed it yet but electronics do go faulty at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent investment towards your purchase peac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money after 2 years my other TV suddenly started acting up very strangely they replaced it outright brought me a brand new one right to my house I think that says it all

    I would recommend this to a friend