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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 30,390 reviews
  • Rated 5 out of 5 stars

    Best warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty for the insignia tv. Really reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service, highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad warranty for tvs. They go above and beyond. I have dealt with other services and geek squad is up there with the best with little to no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is not the easiest on equipment and there really needs the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a geek squad protection plan. Last time the back panel of LG went out and all images had such a strong blue hue. They came and looked at it then gave me a credit to get a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe you should always get protection plan for purchases this big and it was quick and fast and affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service Agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I haven’t had the need to use the service as yet, but when I do I will be expecting to be satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection available.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my first television from Best Buy, I purchased the geek squad protection. Thankfully, I did, as my television had problems. Upon examination of the product, I was able to get a new television under the protection. Best Buy was very helpful and honored the protection purchased by me for the television. It was a positive experience. I have since bought many more different products and always purchase the geek squad protection. It is well worth the extra money to have peace of mind. They are the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV/Great Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After wandering the Internet for a few weeks looking for the best option for a TV, I came across this unit. I was concerned after calling Samsung and them telling me that it did not support Plex. I went into the local store and was looking at another system and while talking with the guy about the TV I came in for he brought my attention back to this one. I explained that I called Samsung about the Plex issue, but he was certain that it supported Plex. So we got the one on the internet and after a quick update it loaded up Plex... I couldnt have been happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extends manufacturer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my geek squad protection helps me set my mind at ease for the next 2 years of owning my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the peice of mind that Geak Squad has you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don’t need but was always good in the past.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses it in the past and hope to have a seamless experience if I’m in need again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAW purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used several geek squad contracts to service my products. I haven't had any issues and the service level and response times have been great. The technical support and competency level is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty when I buy TVs or high price electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad’s the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some a problem arise with a product. Geek squad took care of it immediately over the phone. Unfortunately had to replace it but they did it fast and without any problems at all!! They exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need protection plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get the protection plus. You will need this if you have little kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth purchasing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never need the service, but it’s a good idea to purchase this warranty. Without a warranty; it would be cheaper to purchase another TV, rather than pay repair costs. And I was impressed when reading threw the details, that for TVs over 40 inches, they do in home service at no charge. Sounds great- and worth the purchase for the peace of mind. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that ut is great knowing that if I have a problem that I can take it to them for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy 5 year Because of the size of the TV 65" Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy geek squad best warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy and geek squad have the best warranty hands down.

    I would recommend this to a friend