Customer Ratings & Reviews

I Love Geek Squad protection plans. I buy it when ever I buy something from Best Buy. Last month I took in my TV because it was freezing & disconnecting, I had the protection plan & was able to get a new tv. Geek Squad agent was very nice & helpful. I highly recommend getting the Geek Squad Protection Plan!

Good to have a little insurance and assurance when buying a pricy electronic item. It just eliminates the hassle of trying to go through the manufacturer for something that your local Best Buy can get done in a fraction of the time!

Came check tv , seen problem replaced it quick , delevery guys were great they have, id recommend getting the geek squad warrenty well worth the money, these guys are great.

Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.

Have had the service before on an older TV. When that TV had a dead pixel they worked with me and allowed me to just replace it instead of having to wait for the TV to be sent off and wait for the factory to say it was unrepairable. Hoping if anything goes wrong this time I am treated the same.

Service plan comes in handy so I always buy to protect my product

Always worth buying the extra protection. Our $1000 TV had some issues and Geek Squad was very responsive, techs were very nice. In the end, we needed a new TV and we were within the protection plan requirements so we had it replaced... with a NEW TV, none of this refurbished nonsense. Highly recommended.

Awesome customer service, made purchasing the tv so easy and quick!

The agents were very knowledgeable and very proffessional

The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.

My grandson mounted my TV on the wall. When the TV was delivered, I was shown how it operates. I'm very pleased.

good tv didn't put it together left the box didn't do anything

I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

I have been a believer in having this extra protection. I have had to use the warranty to replace a tv in the past. There was no hesitation on the part of Best Buy to honor the warranty even close to the end date. You should definitely purchase this protection. I intend to go with the five-year warranty in the future.

Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

Best buy has one of the best policy! Helped me with an older TV when the screen started getting lines

A no brainer for OLED TVs as it covers screen burn in (image retention)

Love the tv and it seats good on the mount, shows clear

The best Value for money OLED. QD-OLED and very bright. All 4 HDMI ports are 2.1

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.