Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 30,403 reviews
  • Rated 5 out of 5 stars

    The geek squad , found problem, and replaced tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came check tv , seen problem replaced it quick , delevery guys were great they have, id recommend getting the geek squad warrenty well worth the money, these guys are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available to help.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed them lately, but the Geek Squad is always there to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, good recommendations and quality in product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought when I had it delivered they would set it up, but they can’t. I did it, wasn’t too bad. This TV was delivered because I had purchased a Insignia 55”, and thank goodness the 5 year extend warranty. It broke. Went black after one year. I haven’t had this TV a month, so far so good. Ask me in a year or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of any incident or emergency that occurs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast assistance when needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues with getting help when it’s needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable people. I never have peleja with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prudent Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the purchase of a large appliance, a 50" TV set fits right in there, I think it is prudent to acquire additional protection past what is the usual warranty on the item. Considering the sale price of this Samsung 50" TV set and the reasonable cost of an additional 5-years Geek Squad Protection Plan, it proved cost effective to include such protection in the purchase. Gives one more peace of mind in the years ahead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the geek squad warranty with the the TV this was the reason I got it cause my old series 6000 was replace with my new 7000 cause of this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & efficient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed them to connect our new tv to our sound system. They were quite knowledgeable, very effective and great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv, picture quality is amazing. Very easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate having the protection of Geek Squad! The ease with them is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have kept my devices safe for all this time. Great value for the money.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing I have a dependable warranty unlike the typical Manufacturer Warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior and Professional Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase any electronics without the Geek Squad service. It gives me the peace of mind that I will not be alone if or when problems arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My lg tv broke after 3 years, luckily I had geek squad, they could not fix tv so gave me gift card for what I originally paid and used it on new and better tv….I always get geek squad, no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a problem who did you call ?Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the geek squad service haven't had to use it as of yet. But I am confident they would take care of my problems. It's just good to know that you have them there if you need them. I know someone who has The Geek Squad service. And they say they took care of all their problems. Rated five-star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the price seeing how TVs these days are made with lights that can burn out quickly. So I have a peace of mind knowing that in the next five years I can get it fixed and not have to worry about it. Would definitely recommend getting this if you're going to buy any electronic especially TVs.

    I would recommend this to a friend