Customer Ratings & Reviews

Excellent Nice tv Picture quality excellent . Recommended

Worth every penny. Had something break, called the number, had a replacement within days. This is how service is done. It's worth it.

Arrived on site at the appointment time very professional and pleasant to work with

Haven’t had to use but do know from past experiences that the geek squad is very good. Always helpful and will replace if item cannot be fixed. Option I would recommend on appliances, etc. depending on cost of item and geek squad price

Purchased protection service for TCL TV, but (fortunately) haven't had to use it yet. The TV was a Black Friday sale, and the 5 year protection plan was affordable. Peace of mind in case I have any issues with the TV in the next 5 years.

Great price for amount of time of service I'm getting it for.

The Geek Squad was very helpful and assisted me with all my questions.

I found it more than helpful to always buy a protection plan. After much consideration, it was very welcomed to have just in case. Best Buy is very helpful when it comes to protection plans. I have purchased them in the past and found that it came in handy. You can't go wrong here depending on your purchase.

I don’t often by service or insurance but once in a while with specific products and needs, it’s a good idea and can be worth the money.

I have not had to use the Geek Squad protection on this device, but I have needed it in the past for other products. And when you are having an electronics issue, the speed and capability with which the Squad fixes that issue is unparalleled imo.

Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

We have not had to use it yet but it is reasurring that we will have the service available to us in case we need to use them. It gives us the peace of mind that if we run into a problem with one of our devices that it is just a phone call away.

They tried to fix my tv but it wasnt it so i got a new one they are very nice and respectful

So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.

Offers a great peace of mind. The cost far outweighs the cost of replacing a tv that needs replacement.

Absolutely outstanding warranty and is worth every penny. Bernard specifically has been an amazing agent and he's a pleasure to work with. Can't recommend this warranty highly enough.

Helping with tv and ect had no problems with no warranty here

I did an easy setup and enjoy the automatic features my old TV didn't have. Geek squad got me through the initial setup questions.

Very nice!! I feel like a king in a castle, a king in a castle!

Really expensive for a 77" OLED but you need a warranty with something this pricey. Ive had issues in the past with tvs and BB warranty and geek squad were always great