Customer Ratings & Reviews

The service is amazing and extremely beneficial to have for all electronic purchases.

I always buy the 5 year when purchasing my TV's. Every time my TV's die I am able to replace it which is wonderful. The only thing I don't like is the fact that the department is closed on the weekends if you want to get your transaction completed. I had to call that Monday to let Geek Squad know what was going on and you have to wait for a Best Buy card via UPS next day air by 5pm. That was the only draw back for me.

This was my most valuable purchase yet at Best Buy. I couldn’t have gotten a better deal elsewhere. I got the 5yr plan on top of it!

Excellent insurance for a product. I go to them outside of product purchase too. Always quick, knowledgeable, professional and kind.

I was sold the display model Samsung tv and it was about 2 years old already. My salesman recommended the coverage just in case and I felt it was a wise choice!

I have not actually had to use the geek squad protection for this item, but Best Buy has one of the best warranty programs in the industry. They truly do protect the products you buy from them and if you have an issue do not make you feel like an idiot.

This gives you a much needed peace of mind for a fraction of the cost of the TV.

This gives you a much needed peace of mind for a fraction of the cost of the TV.

The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!

This has saved us so much money. They mounted my 75" TV and there was no way I was doing that for $50. We also had an issue with a MAC at the house and they remoted in and took care of us. Great job and worth the money by far.

Not sure what item I bought this for but since my Samsung experience I won’t not buy a warranty on bigger investments. Quality of items anymore is junk and need protection with high costs and inflation make living unaffordable

Glad to know I have added security just in case! Hoping I don't need to use it but glad it is there. I had some appliances short out after a huge thunderstorm and didn't have coverage on any of those items. Better to be safe than sorry!

My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

Very good and had no problem loved the items I receive

good to have when you have any given hi tech item showing 10% ratings of 1 and 2's.

Very useful fixing problems, i could return my tv without struggle

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

Whenever anything goes wrong with a product, this plan definitely comes in handy! Not many of my purchases end up without this plan! The service desk is always understanding, and always willing to do whatever they can to take care of their members.

Yes I bought it because TVs suck and after a little while don’t work right welcome to the age of throwing crap out. This is not a waste if you know that it cost more to just mount the new tv than have the pros handle it