Customer Ratings & Reviews

I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases

Don't want to have one component go south and leave your whole setup in a lurch, right? Your best bet is to just throw money at the protection plan for each item. Worst case scenario you'll never need it and curse this review for making you spend extra money, but in a pinch? You'll be grateful.

Decision to jump in such a great deal was the best choice, great deals everyday.

Great deal for a great price. Easy access to assistance and great response

My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.

Always buy the longest protection plan they have. If your TV gives you any problem they will replace harass free if they can't fix it.

Only used them once but I had a good experience with them. Since then I always add them to big electronic purchases!

This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

I mean, what can I say? I haven't used the 5 year warranty yet, but it is wonderful peace of mind for an expensive TV. The cost-benefit ratio works out for me. Even if I don't use it, I don't have to worry, and that is worth the cost to me.

I always purchase this protection as the comfort of knowing that my item will be replaced if it breaks is reassuring. I have had to use the warrantee many times and Best Buy has replaced my item for free whenever they could not fix it

Even though stock is limited more than it used to be, I found a comparable replacement for my TV when it had isssues. Love that the cost of extended warranties have come down over the years.

I have purchased four TVs from Best Buy in The Last 5 Years I will not purchase anything without the Best Buy warranty they stand behind what they sell

Piece of mind to have in case with any issues. Great electronic products coming out every day but harder to fix need a AV TECH for these new electronics.

Not sure what to say about protecting except I am happy best buy offers it

These guy's are the coolest geeks around. We love them!

Overall a great deal. if it breaks within the time they will fix it. so glad i got this it has saved me so much trouble

The color on my TV started to fail so I called. Long story short they replaced the set right away.

Geek Squad are great friendly polite and they do and excellent job when they come out

got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless