Customer Ratings & Reviews

I haven't used the geek squad and hopefully I wont ha e too.

It is worth just having a peace of mind that any issues will be taken care of with their expertise.

The first TV worked for about 4 days and had to be returned. I have had this TV for about 6 month’s and have had no issues so far. Best Buy picked up the bad Tv and brought me the new Tv to my residence and I live about 1 1/2 away from any Best Buy.

They where hands on took their time to make sure that I where satisfied with my decision

I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

I havent needed to use it yet, but its nice to have the protection when i need it.

Thankfully I haven’t had to use it so far! Better to be safe than sorry.

this is the third year in a row that I've belonged to the GS service. so easy when computer idiot here cannot get something to go right or just to even have a tune-up done every couple of months. does require you to be semi-present at computer to talk with your live agent, but worth it.

We have been using Geek Squad for all our electronics for more than 7 years. The price has been reasonable and the service has been reliable year after year.

I strongly recommend anyone purchasing electronics buying the protection plan is the way to go.

If you don't like manufacturers' warranties, best buy has a great price ... it's better since you can make an appointment and the technicians go to your house to check what is the problem with your device ... very good investment

Have not used it yet but past experience with Greek Squad was always helpful and good

TV was mounted by a friend. Have used Geek Squad in the past.

It is incredibly reassuring to have a 2 year warranty for any expensive purchases.

Havent had to use the service yet but im sure its top notch as is everything else.

so far there good they there when u need help will walk you though trying fix it

Purchased the geek squad five year protection plan I’m glad we did. Hopefully we have nothing wrong, but if we do, it’s worth it.

Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.

Ha ent had to use it for this item but im also assuming its no different from the time i have had to use the service , no hassles

Best service. Answers questions in a way you can understand how