Customer Ratings & Reviews

To be honest we haven’t had to use our geek squad protection on our recently purchased tv but we’ve purchased it for all other electronics and always do! Very happy and peace of mind knowing if anything were to happen our tv will be protected!

very helpful and friendly when my tv began to face issues and explained the process clear and friendly

The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

Great deal @ 2,000.00. These wont last long. Buy the warranty, no worries..

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

I have not had to use them for this item but they have been great in the past with my computer

It gives me peace of mind after spending 2400 dollars on a tv. Well worth it

The representative offered it and explains why should i get it but did not push me for it.

When you buy a TV or and appliances you need the five year warranty deals for just in case

I Always Recommend Geek Squad protection plan!!!!!!

What a great offer, the extended years they offer are awesome!

Definitely a no brainer. Electronics break all the time. Protecting your stuff is a smart move

The Geek Squad is amazing and super kind! They have tons of information and are happy to help.

I love the fact they offer alot of different services!

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

The TV has great screen color. It looks so awesome in my living room. Great quality great price

Geek Squad service is so GOOD, you'll almost want your equipment to break down. Which it probably won't.Just, if it does, you can count on quick and fair resolution of any concern. Which is why I am loyal to Best Buy.

It was really easy to install. They emailed me the warranty.

Love geek squad warranties.Anytime I have a issue with a product I'm able to return it to the store and the customer service rep returns the items for me.