Customer Ratings & Reviews

I always get a warranty from bestbuy on big ticket items, and i defenitly feel better about my purchase.

Haven't used it yet, but the ease in setting it up into my account was amazing

The agent did some troubleshooting to get my surround sound system back working correctly. He was knowledgable and showed and explained everything he was doing in simple terms.

Geek squad protection plan is a great investment for expensive TVs well worth the money

Highly recommend it just in case anything happens, my last tv just stop working, lucky it was still under manufacture warranty

Insurance for my equipment, Best Buy is excellent.

Okay, how do you write a review for a service contract you have yet to use. So this is based on previous service contracts I have bought from Best Buy. This one is for our LG TV but the previous one was for our Sony Bravia TV. It paid off as the Sony gave out right as the manufacturer warranty was going away. The problem was the panel so Best Buy opted to swap it out. NOTE: They did try to give us the base model Sony saying it would do everything our original TV did. I complained it should cover the cost of the TV not the features as there was also an aesthetic quality and while the newer TV would do all the stuff our old Sony did, the old Sony was a nicer looking model. I offered to meet them half way and they let me upgrade to the nicer Bravia and split the cost with me. Best Buy has always been able to work with me and why we bought a contract on the new LG OLED TV. Simply put, you can't go wrong in getting the warranty on expensive items and an OLED TV right now would cost way more than we paid for the one we got. Hoping it doesn't go out but if it does, Best Buy has our back.

In my instance, it was a lifesaver because I had a problem with my tv. The geek squad came immediately & exchanged it. I was wonderfully pleased. Initially i was hesitant because i nave 3 other Samsungs & never had a problem. It was the best decision.

Bought this for my mother in law. She loves it. The picture is amazing

When I bought my Hisense - 55" Class H9G TV. I bought the 5 year warranty. It broke 4.5 years later. I took to the Geek Squad. They said it couldn't be repaired. I got all my money and put towards my dream TV LG OLED, So, I bought another. Highly recommend it. It was worth every penny.

I bought a 70” Insignia F30 and 1.5 years later the screen went black and I tried power cycling and everything the internet had suggested but no luck. Luckily I had the geek squad warranty and received store credit and was able to replace the tv for an upgraded version and also bigger screen, I had to pay the difference which was minimal. I would recommend the protection plan to anybody because you never know what could happen and it’s a pretty seamless process.

Good quality products but technology breaks so good to have backup

Experience the powerful, shaking bass that fills the theater sound room.

It worth it for the piece of mind. Luckily I haven’t had to use the warranty yet, but it’s a must-buy for expensive items.

Good protection plan to have for all electronic devices

Peace of mind in case something goes south with my new Samsung TV

I think it is worth getting for a peace of mind if anything should go wrong

Its a warranty i dont think they need a review on a warranty

Definitely would suggest that 5 year warranty. Makes me feel safer with my purchase.

Thanks to me purchasing this extend protection I was able to get another newer version tv. When my went out