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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30797 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 30,797 reviews
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is a great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad before with great results. Hope I don’t need this but it gives piece of mind to know you have a resource to get fixed if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with our home TV and they did a wonderful job installing TV, connecting remote, and showing me how to use everything so I but it when I get electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, but glad I purchased it! Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek aquas is the way to go if you need help with your products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product for a fair price. It fits perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has been great but knowing I have a warranty in case it has problems is great to know. I have never had a problem with their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection plan. I will not purchase a big item without getting it. It is totally worth paying that extra if there is something that goes wrong with your product you will be glad you bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got me Covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice that Best Buy offers coverage for their products. I went with 5-yr knowing that it'll be covered if anything happens and so in about that time it may be time for the next upgrade to television so I'm good til then!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought a Omen computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought an Omen Computer, I thought purchasing this 2 year Geek Squad Protection would be the thing to do. So far I haven't had to use it, but it's nice to know I have it in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the way TVs are made now on days this is a must you don't want to spend $700 and watch you go down the drain crazy how they don't make them how they used too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have the peace of mind knowing that if something happens to my new 4K TV, I could get this product replaced. I have had success with other warranties from Best Buy. The price was a little high at $189.00 but I did have a $50 Best Buy gift card that I applied towards the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no-brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our warranty was for five years for $39.99 - what a deal! I'd recommend the extended warranty to anyone purchasing a TV from Best Buy. You never know when something might go out and it's a good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of LG soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound when added to our new LG TV, making watching movies more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a gamble, will the product you purchased last or work for 4 years or will it die in the the middle of a show. I don't normally buy the insurance except for my high tech washer and dryer my 65 " curved tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the decline of Sears, Best Buy is my go to for big electronics and appliances. Geek Squad protection is a big reason why, no hassle warranty service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use this service be it is nice to have.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY FROM BEST BUY!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy I purchased one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used to buy extended warranty services but I've purchased and had to use it and couldn't believe how good I was treated when I did go to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you need to use it but if not, then throwing money away. Be selective on what you pay extended warranty for.

    I would recommend this to a friend