Customer Ratings & Reviews

looks and feels nice except for the tv stand. tv stand base is nice and heavy and metal. but the shaft and mount is plastic holding a ~50 pound tv. therefore it wobbles as you set up or whenever you touch. out of the box settings are ok but its annoying to find the right settings especially if you want to get rid of the stutterrinf on fast moving objects. also annoying how intelligent mode is not always the best, so i end up going back and forth between intelligent mode on and off. but when its off you have a myriad of settings to mess around with which gets annoying furthermore. so you either always have to compromise something using their preset settings or adjust/edit settings everytime you watch something different. so unless you are constabtly going to watch the same type of things, you may spend more time than you want messing with settings. the biggest thing that bothered me is when you see bright and still objects, you see like pixels or dots moving. like when u try to see how detailed someones pores are, you also see dots moving so it seems like you have a damaged tv? im not sure how to explain it or if it is a problem but it bothers me.

Definitely worth it for the five years that I purchased it for just in case something does go wrong

They were nice and helpful when my TV screen went black. I tried for hours to reset it by unplugging it and waiting and plugging it back in to the power outlet. Nothing worked.

Having a five year warranty on any electronics these days is a very smart decision. It’s well worth the money because of the product has issues before five years is up. It’s gonna cost you a lot more money to fix it. I would highly recommend getting the five year warranty it has worked well for us.

The C4 OLED is the only way to go to see a magnificent performance in picture quality. The colors are stunning compared to any other TV’s.

I'mI know that it's not a top tier television, but the picture is outstanding. am azed by the picture quality.

They are amazing .. they are the reason I buy my items from here .. it’s convenient and quick

Purchased to replace my 65" thay died. Loved it so much that i purchased a second!!! Football looks great!!!

This is the perfect tv for a small bedroom, the image is great, colors pop, very bright display. Easy to setup and light enough to mount up with no real issues. Best buy made this pickup a breeze. For the prize even including warranty, 10/10.

always there when we need them- I can walk in or call for remote help - thank you

Hopefully I never have to use the warranty but at least I have peace of mind for 5 years!

The Geek Squad agent I had at my house when my old tv died was so nice, really knowledgeable, friendly, and very professional. He answered all my questions about my old tv and more. When there was no hope for the mother board since the tv was 10 years old, he broke the news to me gently and did not try to sell me anything new. Then, of course, I wanted to hear about new tvs! The Geek Squad agent told me what he recommended and I was then really excited to go out to Best Buy and get a new tv since the prices have really come down in the last 10 years. I hate to buy anything unless I need it, so the Geek Squad agent explained all of my options before he would fix my old tv. It was obvious that the motto was "The King is Dead...Long Live the King" as in - the old one had to go and I had to buy a new tv. My purchase experience at Best Buy for the new tv was also really terrific. I did not feel rushed, the agents at the store, like the one who did my home visit, were professional, really patient and super knowledgeable. Thank you, Best Buy! Really appreciate you in the Tech World explaining things to me since I would not have known anything about old or new tvs w/o your Geek Squad agents. They are really well-trained and helpful.

Good price for the time and coverage. Peace of mind for a small amount. Best Buy has the best coverage!

I had my tv go out and was upgraded to a larger tv. Very happy with how easy it was to complete the switch. Very helpful when I called.

[Employee of bestbuy] geek squad makes it easy and i always love hoe efficient and fast they do the tech

The agents set up my tv and soundbar. They put in it's proper place and made sure it was working.

Hope to never have to use it. Definitely gives a sense of security if anything happens to the tv.

extremely helpful and informative, helped me with my cracked phone screen the same day!

I've used Geek Squad before on other purchases and it comes in handy. I just don't like the fact that the TV come with one year warranty, so as soon as you purchase The Geek Squad protection, the protection cards immediately, so I basically only got one year protection. Not not a good idea in my book. It should kick in once my one year warranty is over that came with the TV, so I thought.

I've had nothing but positive experiences with Geek Squad, particularly with their friendly and informed experts who promptly fix problems and offer outstanding customer service. I'm glad I registered my product for more protection. Happy customer!