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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 850 Showing 16,981-17,000 of 30,833 reviews
  • Rated 5 out of 5 stars

    Great for customers who can not trouble shoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed just taking my equipment in to the geek squad and letting them do what they know how to do and learning from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd time I have purchased the Geek Squad Protection and I have only had to use it once but they we very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went there yesterday they helped the line was short it went fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2 yr service with Geek Squad and have gotten my monies worth with all the things I've taken in. They are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv an made sure it wad rehung on my wall. Made sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For an emergency the geeks are here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the geek squad, extended warranty because of what it covers and the reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have in case you need technical support for all your devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t know until I have to use it. Hopefully I never do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support staff, answered all my questions. Always will recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use but puts you at ease knowing you’re covered if something does go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use but it puts you at ease knowing if something goes wrong you’re covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to have if need haven't had to use them so far if do heard they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has done a great job so far...ao I expect any service I need to be top notch.x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must. Our last tv broke twice. Thanks to geek squad they fixed it twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love to plan we always get Best Buys playing for the family

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Good product coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for protection of your product. Comes in handy if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn`t use that yet but I trust bestbuy, the quality of the service is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad and piece of mind that if something goes wrong with my tv it’s covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know much about the product. I had them explain its use.I haven’t had to use it but it’s a great piece of mind that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled everything with such care and consideration thank you guys so much.

    I would recommend this to a friend