Customer Ratings & Reviews

Great for peace of mind, doesn't cover physical damage, wish there was an option for damage coverage on tvs at Best Buy

In two years, I’ve never had a problem they couldn’t fix. Whether in-store or with at-home service, they always deliver. If you’re looking for reliable tech support, Geek Squad is a great choice!

Very good value to protect your resent purchase . Reasonable priced

There’s No doubt about it. If you have been a best buy loyal customer like myself then you would know that geek squad is definitely the go to for any purchase from here. They help you and they also give you a sense of security that your product is going to be protected no matter what.

We appreciate having a warranty for our new TV. It gives us peace of mind.

This the best low budget tv you can find on the market. I definitely will want this tv in a bigger size one day.

This is by far one of the best warranties we have ever purchased. It's even better than a home warranty product! It covers just about any electronics which you may own, they come on time when you schedule an appointment, fix what needs to be fixed, and cart away any electronics you no longer need, or want. one of the BEST BUYS ever!!!

I always recommend getting warranty on any electronic i buy. The geek squad has you covered if you have any issues and they are so very helpful

The extra warranty is well worth it my tv suddenly died and with the warrant they gave me a new tv!

It was a bit rough I was passed off a few times and given someone cell phone to contact for repair/replacement.

The squad unhooked water and removed the old refrigerator- they had to take off the doors in order to get it out of the kitchen. They put it in the driveway for later pIckup by PNM for recycling. Then they installed the new refrigerator and hooked it up to the water supply. They made sure it was level and placed properly in the space. The squad was very helpful and professional. Excellent work!!

I bought an open box tv. All my purchases at best buy are made with the 5 year warranty. Best bargain by far in this inflation climate we are Experiencing.

Geek squad helped me get a new tv after the first on broke within a couple months, glad I paid extra for the insurance

Very happy to have support and coverage for a new purchase

So I've had this since 2021 now. Absolutely NO issues at all. I liked it so much that I sent one to my brother in Texas! It has EVERYTHING you need in a coffee maker: hot water dispenser, frother, pod ability, filter for ground beans ability and most importantly, my 81 year old technology challenged mother can use it with ease!

Customer service helped me replace my tv with ease,I will definitely get their services in the future!

Very good plans and they stand behind exchanges or returns with no questions asked

Like everything about it. Was able to get coverage for five years.

I mounted my TV to a TV stand mount. I purchased the 2 year extended warranty with it. The one thing I didn't know is when you do purchase the extended warranty it runs side by side with the manufacturer warranty which I didn't know it did it that way. I thought it started after the manufacturer warranty ended but it doesn't. So he sure to ask questions about that.

I have used the warranty twice. I received excellent guidance and help each time. Service was on time and professional.