Customer Ratings & Reviews

Haven't had to use it for current TV, but used them on past TV and they were fast to come out and troubleshoot and since they couldn't fix it, I received a replacement

Geek squad is always the goat of all warranties. They always take care of any issues.

Worth the money and would do again I would recommend

It’s just good to know that if the tv breaks that it’s covered! Less worry when you buy brands you’ve never used before!

We love the geek squad protection. This is the main reason we shop at Best Buy. We had a problem a few years ago with a tv that we had owned over a year. We took the tv back to our local Best Buy. They looked at it and refunded us the entire amount we had paid for the tv. It took about 40 minutes for the entire process, including waiting in line.

Worry free protection. Never know when things can and will go wrong.

There are NO electronics purchased in my household without a Geek Squad protection. I have never been disappointed in the quality of service for ANY needs. There are NO stupid questions - they answer them and walk you through issues if possible. If not, they make an appointment for you to take you item in (or come to the house if necessary) to resolve the issue. Definitely worth the price...foolish not to add it to any large item you purchase.

After having my 70" Hisense for only 2 years and it went out i decided to get the extra coverage. Although i feel Samsung is a quality product i feel safer with the extended coverage.

I recommend the geek squad five year plan, I have used it numerous times and it's great.So I recommend to anyone to get it because it is worth it.

I have always trusted Best Buy with and of my electronic purchases. I know if something were to happen they will take care of it with the warranty

Worst tv setup ever. I had a dog chew up original remote for a 70inch tv. Had to buy replacement. So I was having issues with tv running Netflix and other streaming devices. So I did a factory reset on the tv. Didnt know you couldnt program a with a replacement. Must have the original. So now I have a 70 inch brick. Al because their is no way to get past programming remote without oringinal.

Hopefully I don't have to use it but am covered if I do

I’ll never not use this service after having an issue with the TV. Take it back no questions asked

I don’t remember what this geek squad is for but it’s always good

Unless you want to lose money instead of getting the item repaired/replaced with store credit, I always recommend family and friends to get GSP. it's worth the extra bucks in the event of any issues the item you have develops.

Geek squad is always excellent. I love shopping at Best Buy for their customer service.

Impressed with the efficiency of the Geek Squad that installed our television. They were very knowledgeable and friendly. Answered all of our questions and gave us a review on using our new television and remote. Sadly the virus has made taking my computer to the store to get tuned up impossible, but I am sure the Geek Squad will do a great job when I am able to.

We didn't want any liability for our new Sony 75" TV set failing under Sony's or Best Buy's warranty. And given that we had the Geek Squad do the installation, it was a no brainer to have the Best Buy warranty. Even if nothing fails, its better insurance than we have for hurricane damage on the house!

Geek Squad has saved the day on numerous occasions and usually when I am in major meltdown mode due to a deadline. They are FABULOUS! I highly recommend.

I trust geek squad. I paid it once and im guaranteed to be stress free