Customer Ratings & Reviews

Fast and easy delivery and great service online. Will buy online again. .

I loved it, it’s one of the best stores I have had smooth purchases

I haven’t had to use this protection plan yet because nothing went wrong so I don’t really know how to review this but I assume just having some type of protection is a good thing thus is why the 5 stars.

If you get a chance to take advantage of this within the first 2yrs after purchase, then you'll be golden. Sadly most electronics seemed to be programmed to fail within 24hrs after any insurance, protection, warranty, etc. have expired lol

My 4-year old LG OLD developed screen burn-in and within 3 to 4 days of contacting the Geek Squad it was replaced with the latest model at no cost to me.

Great protection for your tv when you need it!! the protection had a reasonable cost!!

Took great care of me when my tvs had issues. You do have to send in for repair first which was annoying but I got two new TVs in the end.

It’s always a good idea to purchase this added services when purchasing electronics. I was so grateful that I did purchase it. When my television went out it was replaced right WY.

Great people and great help they answered all my questions right away

Omg where do I start i love my Pioneer tv I can play my ps5 and graphics are amazing I love how my movies is 4k I just love it

We would never buy a TV without a protection plan. On a previous TV we bought years ago, it came in handy. It wasn't able to be fixed and the plan let us replace it with a new TV. All we had to pay was the difference between the two TVs and a new protection plan. Was well worth the extra money for us for that situation

U purchased the Geek squad 2 year.to cover my 100" tv. An asset has to have protection.

I have the geek squad service haven't had to use it as of yet. But I am confident they would take care of my problems. It's just good to know that you have them there if you need them. I know someone who has The Geek Squad service. And they say they took care of all their problems. Rated five-star

I purchased this for my new Hisense TV. The TV died in 6 weeks and when I called the Geek Squad I was told I had to deal with the manufacturer for the first year of the warrenty. This is understandable. The Geek Squard member was very nice. My issue was when I tried to cancel it my refund was prorated.

So worth the added investment I am replacing a 65" TV that was previously covered by an extended warranty,I normally never buy them but luckily I did. The TV picture started to fail and after 4 years it was still covered under the extended warranty although I admit the process took time they reimbursed me for the original full purchase price.

Good option if you need to use the service to service electronics

I haven't needed a Geek Squad associate to fix my TCL p605, which I bought the extended warranty for. However, I do have the confidence in knowing that if something goes wrong, a Geek Squad member will come by my home to fix my TV, if something does happen to it. And, if it CANNOT be fixed, I'll get a refund or replacement. Plus, I know some people, who have used the warranty and love it.

Cashed my last 5 year warranty in when 75” TV had a bad motherboard. Purchased again. It’s 20% insurance that something will happen in five years to a very complicated electronic. Becoming more and more a required cost of ownership.

I will continue shopping at bestbuy, great customer experience.

Best warranty for electronics! Feel much safer with the Geeksquad.