Customer Ratings & Reviews

love the Geek Squad. They really have saved me Alot of times. They have saved my computer by either doing major overhauls or helping me over the phone with computer issues. Great techs when needing home service.

This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

Worry free service and protection. Helps to have a technology person to help you. More important is not to have a surprise repair bill. Replacement policy is next to none.

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

If you're buying high performance equipment, this is worth it. I've had several TVs and items have failures and working directly with Best Buy/Geek Squad is far faster and easier than with the manufacturer.

Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

I have had excellent experience with geek squad protection plan

I've been a long term subscriber to geek squad so this was a no-brainer

Prompt service. This save me hundreds in repair cost as the tv broke twice in two years . Second time they replaced it

We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

Purchasing a extended warranty is something always want but get scared to deal with companies on another level of customer service and understanding. Geek squad make things so easy and no hassle.

Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

Any protection plan is only going to be valuable based on how well you take care of your product. And if something internal goes wrong, the protection plan is your safety net to get is fixed or replaced at no extra cost.

If you are buying a TV, the Geek Squad service is the best, They mounted the TV & had everything installed & showed me how to work everything before they left!

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

My tv broke down and I went to bestbuy to buy another tv, but then they checked my account and found that I had the geek squad guarantee active and they replaced my tv for free, that was great, thanks geek squad.

We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

I have not use the insurance and hopefully I want have to use it