Customer Ratings & Reviews

I won't buy anything from best buy without this amazing service

When I was younger I thought protection plans were a rip off. As fast as new models are coming out, and TV being produced I highly recommend a protection plan through Geek a squad. They are quick to fix any issues and very customer friendly.

Love having geek squad they always help me out when I don’t know what’s going on. Never had an issue

I used Geek Squad protection services once in the past and was surprised how fast they fixed and shipped my item back. Since then i add their protection plan for my expensive purchases.

Tv was mounted and setup quickly and took extra care in not damaging the product

Best buy extended warranty’s are straight forward and easy to use when something breaks.

Love the protection. Anything goes wrong i can bring it and get it taken care of

This protection plan will protect all of your items for 5 years

They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .

As for my new TV purchase I didn't get the Manual book with info on this item: as where I can see Manufacturers info with serial number, date made and etc. info. Advice me with that. please.

The Geek squad technician really knew his job. He helped us with getting a replacement

Thank you Geek Squad for coming to our rescue when our brand new TV would not come on. Thank you for your prompt response!!

I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!

They delivered the wrong TV but in 1 week, they made good on the return and brought us the right one. Now we are very pleased with the professionalism that they showed.

Professional and efficient, Friendly and knowledgeable staff

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

5-Year Standard Geek Squad Protection has saved my a** several times in the past. My older TV was failing and I got 100% of the value to apply to a new TV. Paid for itself several times over.

The computer salesperson was excellent! She had lots of knowledge and helped me decide the best computer for my needs. She was great with comparison of all computers and explained everything well.

100% RECOMMENDED. this back up helps in many ways support tech and on value added to your equipment.