Customer Ratings & Reviews

they are very helpful, but sometimes difficult to reach the department. You get shuffled around corp and the local store, very frustrating

I haven't had to use them since I haven't had issues with my products but I can at least sleep easy knowing that it won't cost near as much to repair the item if something does go wrong.

Reasonable pricing and an extensive warranty plan.

Two tv's went black screen after just two years. Five year plan seems like a good buy.

I always purchase this protection as the comfort of knowing that my item will be replaced if it breaks is reassuring. I have had to use the warrantee many times and Best Buy has replaced my item for free whenever they could not fix it

TV has some wobbly frames that needed to be repaired. But other than that it's perfect

Great to have this coverage if needed. Hope to never have to use it but good to have that peace of mind.

If your going to spend a lot of money on quality parts then go ahead and treat yourself to a geek squad protection plan. It’s worth it!!!!

I always get this on products over a three-digit amount. It has been a true lifesaver for me. Can't live without it.

I read great things about Geek Squad protection for OLED TVs. I got a G3 77 inch recently and this is super critical as backup just in case.

Most people won't go for a 5 year extended warranty, but for $149. on a $700.purchase TV that would last under 10 years I figure it's worth the price. My last TV was less then 7 years old when it went. Who knows if the new ones will last that long.

My last tv only a 1 year warranty when it broke so that didn’t help. Made sure to get the longer warranty with this new tv.

The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

Love this idea to have it because they give a new one

Geek squad has always been a wise purchase. My last TV stopped working after a couple years, and geek squad covered everything,

The extended warranty is a bit pricey but still consider it worth the price should it be needed in the future,

I'd never purchase a large appliance or entertainment equipment without also purchasing the extended warranty as well. The piece of mind of knowing your items are covered is well worth the money spent

I did not initially purchase Gerk Squad for my TV, but during the grace period we had an issue and needed assistance. Geek Squad showed up right on time!!

Not only do we all want warranty on our stuff but who better to take care of my electronics then Geek squad. I’ve never had an issue that they couldn’t solved and if it got to the point where it could not be solved it was replaced no questions asked

Great Service customer, focus and friendly and they knew what they were doing