Customer Ratings & Reviews

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

Purchased a 5 year contract for my new bedroom TV. Good value for 5 Years protection on a large TV. Includes in home service for a set as large as mine. Well worth it as far as I am concerned.

Thanks Best Buy for having insurance programs, becasue some electronics fail.

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

Getting this is a life saver, they always standby there commitment to give great value and products

It’s good to have the insurance in case something happens in a five year is really good for protection

Geek Squad provides all the service I need if one of my systems or appliances goes out. No product should be purchased without Geek Squad which provides fast and prompt service

Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

I usually get the geek squad protection with my electronics to give me piece of mind that im covered if something goes wrong

As with other protection plans we have been satisfied with the assistance and helpfulness that they have always provided when we had an issue. We would always recommend purchasing a service plan.

I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

Very good quality And very satisfied with the results.

I like everything on my new samsung tv, including its sound system and the incredible picture on it.

Why not protect your investment it always bad when you buy something expensive and then it stops working not having this protection means going out and buy a new one with your money.

It’s been a excellent experience and very convenient

Can never go wrong with Geek Squad protection. A must have when purchasing tech from Best Buy

They delivered my replacement TV when the original one lost picture.

We purchased the extra protection for our new TV, not because we thought it would ever be used, but because we wanted peace of mind “just in case.” It’s a great product and will be there for us in the unlikely event we would ever need it.

My friend told me i was wasting my money getting this because all best buys will be out of business before my warranty expires but i didn't care. I keep faith they won't be