Customer Ratings & Reviews

Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

Good to have peace knowing my purchases are covered through this service

So far so good on this set. In my experience with TCL so far, the TV will stop working just past the MFR warranty, so I bought the 5 year geek squad protection plan to cover it longer.

I recently picked up this tv for 399.99. For a tv this inexpensive, the picture quality is superb. We watched Angry Birds in 4k on the xbox one S an my wife remarked it looked better than the theater. I would definitely recommend this tv to any one.

I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

The first 2 tv's I bought were defective. Both were Samsungs. They came and picked up both tv's and brought me a replacement LG tv. So far i'm much happier with the 86 inch LG

A must have. I got my $$ back in a matter of discounts as well as the use of Geek squad on numerous occasions since I purchased it. It more than paid for itself multiple times over

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

Incredibly perfect. Right-sized protection.$$$$ save $$$$

I like this Greek squad they handle my problems every time.

Anytime I purchase anything from Best Buy I but the 5-Year Standard Geek Squad Protection. You never know what can happen and Id rather be safe than sorry.

Love having the piece of mind that this brings! Always a great investment to have!

Luckily we haven't had to call them for help. We got the greatest insurance for extra protection

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

I always get a protection plan on anything i buy at best buy. Becsuse if anything happens to my products can alwsys get it fixed.or get a new one if they can not fix its

having a piece of mind after purchasing a TV or any other electronic that that will be protected is a great deal for a consumer. I have had Geek Squad out to my home before to work on other purchases that needed servicing always top notch