Customer Ratings & Reviews

Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

I have this service on both of my TVs. It should be great. Price was reasonable and worth it.

they are always great on the phone when I call them

Nice tv with the google tv which helps download anything you want

The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.

Great Product, Works well in my home, Definitely recommend

I hope this TV lasts longer in the other one I purchase just over a year ago

Hope I never need it but know I can count on Best Buy Heek Squad if I ever have a problem

I highly recommend you get protection for expensive electronics. Had to use geek squad protection after 65 inch 4k tv purchase, and worked flawlessly. No questions asked. Product exchange after 2 month purchase, because of lemon product.

Haven't had any issues to have Geek squad intervene but thankful I have them on deck just in case

Perfect tv mount and good adjustability. Do buy this for perfect tilt and motion.

Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

When I broke my tablet from a drop geek squad replace it and the second one accidental drop was happy to replace it, but if you get a 1 TB device it takes time to come in

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.