Customer Ratings & Reviews

I can see needing this protection when the Television goes on the blink.

Great service great price cant ask for anything more. Wow they really know their job. Very nice

The geek squad protection plan is great. They installed all my appliances and came back to adjust my refrigerator when i had problems getting it to the correct height

I like the option of having coverage that if something goes wrong someone will come out to repair it.

Love. Geek squad I use in the past. Very good. The guys and girl know what they doing very professional

Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.

It's a very good deal. When you break it down by the months and years, you can't beat that

I installed the tv my self the geek squad just delivered it

Every time I have to call the Geek Squad on a warranty issue I have a hassle. When my Sony TV died after only two years, I was told I would only be given current market value of $1080 for my $1700 TV. Also, that I would not get delivery and installation and as usual I was told I am out of the service area (even though that doesn’t seem to matter when they are selling you the TV and warranty). Lucky for me the store manager agreed that this was ridiculous and got me a replacement TV of equal value and had it delivered and installed. It’s too bad I can’t devide my review into two parts. 1 Star for the terrible Geek Squad phone customer service and five stars for the store manager!

Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

For peace of mind, about $30.00 a month for 5 years was worth it. Protecting your investment is important.

I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9

Definitely worth getting the extended warranty, especially if you have little kids

The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

Absolutely spectacular service from the Geek Squad and store manager at my local store. If you're buying a big ticket item getting this plan is a must. They'll even come to your house for assessment and repair.

Used in the past and pretty straightforward service, they stand by their commitment to fixing your product.

My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

This is a great TV. The delivery went perfectly as well. I am completely happy with Geek Squad and Best Buy.

Definity worth it, have used 2 times so far and had no hassle tv replacements while still covered.

Far superior to Home Depot in ease of use and Customer Service. I've purchased 2 TV's, a sound bar, a Microwave Oven and a Dishwasher in the last 12 months and there Geek Squad response times are outstanding!