Customer Ratings & Reviews

My wife and I enjoy using the geek squad they’re very knowledgeable and very precise and the information of The products!

We purchased this protection for the new 58" Samsung TV we just purchased at Best Buys. As a member of "Total Tech" they deduct 20% off the price so that helped.

agents mounted tv with class and ease. Glad i disnt have to lift a finger

If you purchase a tv please by the five year protection to cover it. For five years your tv will be covered if it stop working for some reason. It keep you from having to buy a new one.

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

Unfortunately electronics don’t last and it’s taking a chance if you don’t mind replacing after a year, but if want to keep for a few years it’s worth getting the coverage

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

Always insure your devices. Although, geek squad has been turning down their protection plans and giving it to the brand to deal with.

With this reliable protection I feel calm and safely! Thank you for this beautiful guarantee!

Absolutely love this! Great service for the price and knowledgeable staff.

These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

The agents haven’t helped me yet but I know Best Buy when I need them they will be there to assist in anyway!!!!!

Only used geek squad twice in my life but both times it went smooth with no issues. Highly recommend with any large purchase

Just in case the screen cracks as things have been known to fly at the tv occassionaly.

I have taken my 2 different laptops to get serviced and they always stood by their work if they couldn’t get it right the 1st time and had to bring it back they would fix it

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

Very helpful when needed for all our support when we have issues.

Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

Have contacted yet te this purchase but have used them in past…they’re great.