Customer Ratings & Reviews

Every time I purchase any technology from Best Buy (TV, laptop, ect..) I would always purchase Geek Squad protection. In case anything happens, I would always stay protected at all times. I would definitely recommend buying Geek Squad protection for every purchase you make.

Love how we are protected in case something happens to our purchase.

I couldn’t be more happy with the geek squad warranty.

I havent had to use the service. I am happy to know I have it if needed.

My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.

Geek squad protection will be something I get on all my expensive purchases super easy to use

Geek Squad agents are truly experts in computer diagnosis and repair. We have had several computers repaired by them over the last several years, and they always diagnose and fix the computer correctly the first time! We have recommended them to many friends!

great protection good deal always there when you need them

They are the best when needed for service or over the phone.

Geek squad agent was informative and explained everything so I could understand recommend a warranty for everything well worth the money

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

So far excellent ! Need a new remote wondering how fast I will get it

It is very nice that Best Buy gives the opportunity to get a 2 yr or 5 yr warranty

The agents helped me setup my television, the gents were very helpful and professional.

It's always worth protection just in case. My t.v. had a dead line of pixels and Geek Squad was super fast and nice to come help me return the t.v. for a refund. Waiting on Samsung's 2021 micro/mini l.e.d.'s.

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

love the Geek Squad. They really have saved me Alot of times. They have saved my computer by either doing major overhauls or helping me over the phone with computer issues. Great techs when needing home service.

Best customer service. Everyone was so helpful and nice. 5 star

Glad that I purchased this plan back when I bought my receiver. It has definitely come in handy.

If you're buying high performance equipment, this is worth it. I've had several TVs and items have failures and working directly with Best Buy/Geek Squad is far faster and easier than with the manufacturer.