Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30667 reviews
(30,667 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Simple and easy return process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy extended warranty’s are straight forward and easy to use when something breaks.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service ver professional def always use them
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I won't buy anything from best buy without this amazing service
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Needs Improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went with the 5 year protection plan since it was only $40 more than the 3 year. I was pleased to find out 55 inch and higher geek squad comes to your house to fix the tv if you have any problems!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was mounted and setup quickly and took extra care in not damaging the product
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Delivery and pick up were tops.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered the wrong TV but in 1 week, they made good on the return and brought us the right one. Now we are very pleased with the professionalism that they showed.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the protection. Anything goes wrong i can bring it and get it taken care of
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy Buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great! I got it after a lightning storm roasted my son's old TV. I saw this online, it was already on sale, and getting it for around $100 bucks sweetened the deal. This is a good quality TV. I wish I had gotten two of them! I would absolutely recommend this brand
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad technician really knew his job. He helped us with getting a replacement
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
VALUE ADDED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.100% RECOMMENDED. this back up helps in many ways support tech and on value added to your equipment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad provides excellent warranty coverage for electronics.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are there if we need them haven't needed to used them yet
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 year protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan will protect all of your items for 5 years
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace Of Mind Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased protection for an OLED TV due to concerns about burn-in. This is the only plan I found that covers that. I hope I never have to use it, but at least I have peace of mind in case I do.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Say What
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just the thought alone with having 2 years of geek squad protection is awesome sometimes things does not begin to function properly anymore til after the 2 years but just Incase it’s always great to have.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it yet no more than to replace my tv and I pray that I don't have to use it unless I have to. But the word that I heard is it is good to have
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.
Rated 5 out of 5 stars
Excellent plan !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend you pay the extra bucks for the service plan became the cutomer service is by far the best I have ever experienced when problems occurs however without the plan you are on your own ~ not such a good plan on your own
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
DON'T FORGET TO PROTECT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase "Geek Squad Protection". The service has always been top notch.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Can't go wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the second TV I have purchased within the past few months. Great value!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
