4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30779 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 30,779 reviews
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought standard geek squad protection for my LG tv. Haven't used it so far but it gives a peace of mind if at all anything had to happen for the tv and there is no support. I guess its a good value for money and for the product it supports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not always needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is not needed for all purchases, but when needed on big ticket items or highly used items such as tvs and smart phones, it is the only way to go. We have needed it and used it several times and the Geek Squad has always through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. The Sub woofer gives a bit of a surround sound feeling, makes the sound more expansive and we like it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norman was my geek squad tech. He was super helpful. Couldn't ask for a better experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them yet but since i bought an oled there the only ones i know of with a 5yr warranty that covers burn in so i have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year warranty protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend this service with every big electronic purchase. Fast and very friendly response, took care of the issue in less than a week. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always get a two year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to TV's and laptops, I always get a two year warranty because you just never know with technology when they will go bad. I had a TV two years ago that the remote went bad after three months of ownership. This plan gave me a replacement remote. Thankfully I have not had a TV or laptop go bad on me. But this gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any repair is costly and returns for failed equipment can be painful. I purchased the longest amount of time (5 yr) because it is just good insurance. I only wish it covered accidental failure, like you can get on other types of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't assume it won't fail out of warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV failed in 11th month. Good backup decision. Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. A great value. Great service from the Geek Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend getting extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting extended warranty with new TV. Had to replace exiting 4 year old TV. So was definetly worth it for a 3000 dollar tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take way to long to fix a tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best when you buy something and know you can always call them to fix but only problem is they take to long to come for app

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Always Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protections plans for as long as I can remember. For anything of high dollar value it is imperative to get the protection plan. I have had to use it a few times in the past and they went above and beyond for the service I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to have if you have any issue with the TV they come and fix it or if the panel needs to replace they will replace the panel if you have burning they will fix it I love that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Add

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install in minutes

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for grandsons bedroom and couldnt be happier with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good. I didn’t realize about the quality. Take one and enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not protect your investment it always bad when you buy something expensive and then it stops working not having this protection means going out and buy a new one with your money.

    I would recommend this to a friend