Customer Ratings & Reviews

I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

So far haven't had to use it yet. But i'm quite sure I'll be happy with it. We'll see.

We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

I bought a new LG tv and got the 5 year geek squad protection plan for ease of mind. I didn’t do it on my last tv and regretted it as it died after the manufacture warranty. This time if anything does happen I’ll be covered.

How do use the service yet but good to know that I have it for two years hopefully I won’t have to use it because the products I bought will be worthy of not needing repair

My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

It’s always a good idea to elect the Geek Squad Protection coverage because you never know when you just might have to use it.

AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.

Perfect Smart TV for my 11 year old, has all the apps already installed. He set it up all by himself. Great color and price.

Feels good to know if there is a tech problem we are covered

Buying this Geek Squad Protection plan offers me a great deal of comfort knowing that I am covered for a 5-year period.

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

Great job on fixing granddaughter’s phone. Thank you so much

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Haven't needed Geek Squad assistance but have heard good things about their service.

Best protection for your products, easy to use and no hassles