Customer Ratings & Reviews

Its nice to knownwe have this option if anything goes wrong.

the delivery guys were super friendly and helpful and delivered right on time, as well as kept me updated as they got closer to my house

Agent was on-time & efficient. Mounted my TV & Stand .

I had previously purchased the 3 year plan first and was surprised I could replace it for a 5 year plan with in one week. This plan is said to cover tv burn in. Hope for the best....

This is worth every dollar and I'm sure if the service is needed they will come through for us.

This is a must have when its comes to TV or electronics things can and will go wrong so make sure Geek Squad has your back. They offer a no hassle protection plan.

If your going to invest a few thousand on a really great 75” tv get the 5 year warranty because my last tv only had a 2 year warranty and died 2 months after the warranty ended.

I bought 5 year geek squad protection for our lg smart tv. We will be moving soon and I know the movers has a liability insurance but I know they don’t cover some of the repairs.

They did an incredible job mounting my tv ans were helpful how to set up. I will use them again

The Geek squad warranty is a must have. Any issue I had with my TV was resolved right away no issues. The customer service representative was willing to help and very friendly.

I bought this for the peace of mind that it provides and hope I'll never have to use it. Even if I don't end up needing it, I still think it's worth the money.

It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

Just purchased this Geek Squad Plan for a 32-inch Insignia (Best Buy brand) TV.

Nice to have with new products...no telling when anything could happen theft, mother nature acts, etc

Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

Good to have peace knowing my purchases are covered through this service

The agents were fast and efficient. They were very helpful.

Great to have . Purchased for both my black friday tvs. They will even come to the house for larger tvs. Cost with black friday tv fire tv was a no-brainer for peace of mind.

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?