Customer Ratings & Reviews

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

Went in the store to have the geek squad install updates on the computer we purchased. Was able to leave computer at store and run errands. Once was completed received a call to pick it up.

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

Great purchase, easy set up and pretty durable for a small tablet.

when you buy something expensive, always need to have protection just in case. the peace of mind we need for our expensive buys. am i right?

No worries about Television longevity with 5year Geek Squad warrantee. I know they'll make whatever issues arise right 1st time, every time.

Very sturdy, and easy to put together. Very satisfied with overall product

They cover your isssue with no questions asked. Very easy to use and hassle free. Your product gets replaced or money back no issues.

Great product for when the limited warranty runs out because the manufacturer often cannot do much until the product has surpassed that mark.

I recommend getting an additional service plan ALWAYS.

Definitely comes in handy to add insurance on your product. Still haven’t used the protection plan but it’s good to the have it.!

great delivery service cant wait to try the tv!!!!

I always buy the protection for electronics and Best Buy has honored them in the past. I have not had to use this one thus far.

This warranty is kind of expensive, but from what I’ve been reading I think it’s worth it. Apparently if you have anything wrong with your product, you just bring it to Best Buy and they’ll give you a new one.

I bought this warranty just in case in 6 Months I had Problems with TV they came out 3 Times to fix it the 4th time I got a brand new TV because I had this Warranty Best thing I did

Always buy protection kids break everything but the turn around is quick on repaira

The agents took the time to explain every feature and details

Very great till now! It's affordable and does the job.

Its for my protection. Not really much else to add. If it breaks they will fix it etc ;)

good and courteous service. easy to access without any problems