Customer Ratings & Reviews

The Geek Squad staff are always knowledgeable and reliable. The install was well worth it.

Did a great job, answered all my questions and were not in a big hurry to finish the install to leave. Very helpful and were persistent in doing a great job!!

The warranty is reasonably priced with more than reasonable terms. Service is exceptional.

The geek squad very professional service has always covered all my needs for all the many products I have purchased

Bought this “just in case” for the 86” TV I purchased. Best Buy always has the best service.

Yikes! We already had to use this and Insignia customer service. Both were excellent!

so with a purchase of a new TV their is always doubt and you play the what if game. having a protection plan is definitely the way to go.

Was able to get support on my purchase quickly when I got to the store. Well worth the money and peace of mind.

I always get the geek squad protection. They are there for you if you need them. Best Buy is number 1

Glad I got this coverage on my past television. TV crashed within 3 years. No question replacement delivered to door.

Good product to have you just never know when you might need it. I have already had to replaced my kids tablets.

A warranty for large priced purchase is a must i recommend anyone buy expensive products to invest in a play it could save you tons of money in the future

Had issues with sound on new TV and Geek Squad came to the house and turned out to be settings on Directv so technician changed and then even showed me some neat features of the new TV didn't even know were there.

I purchased the 5 year protection in case anything were to go wrong I have the security that it will be resolved.

Haven't had to use the protection plan yet, but I have used in the past and they are usually pretty good.

An absolute must have! Simply looking out for my best interest with the purchase of my Surface Pro 7.

The 5 year replacement plan is by far the best option. Hdtv's are going to keep falling in price but i doubt that in 5 years ill be able to buy a 60in hdtv for $180.

Very easy to work with never gives me a issue with service and with most things they will come out to you and check out.

Very easy to work with never gives me a issue with service and with most things they will come out to you and check out.

Hope I don't have to use the warranty. It seems like when I get a new tv I need new stand, ECT. At least this way I know I can plan for next 5 years.