Customer Ratings & Reviews

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

Hopefully I never need the service, but it’s a good idea to purchase this warranty. Without a warranty; it would be cheaper to purchase another TV, rather than pay repair costs. And I was impressed when reading threw the details, that for TVs over 40 inches, they do in home service at no charge. Sounds great- and worth the purchase for the peace of mind. Thanks Best Buy.

Glad we bought it last time. More than paid for itself

Geek squad is always the goat of all warranties. They always take care of any issues.

It’s a option that I purchased in addition to the TV. Fortunately, I haven’t had to use the warranty yet.

Really nice because they will fix the issue there. Peace of mind you are covered

My girlfriend and I purchased the Vizio 50" M50-D1 Smartcast without knowing exactly what to expect because that model was in between the ones on display at the time. Let me tell you though, that i was blown away by this TV! We hadn't even realized until unboxing it that it came with it's own tablet/controller, which is a cool bonus feature. This 4K TV far exceeded all of my expectations, looking as crisp and vibrant as some of the much more expensive competitors on the market. For the price, you absolutely can't go wrong!!

Awww thank you so much you really made me the most happiest women ever

Excellent service & very happy with the outcome of my questions.

Excellent customer service. Delivery and set up plus removed old set. Knowable technical support and helpful staff. Only complaint is you are on hold for 10-15 to get a Customer service representative and then another 20 minutes to take to Geek Squad which is in an other country like Gatamala. What can we not talk to store?

Have used the Geek Squad in the past Always received courteous respectful knowledgeable service Any issues that I have had were always resolved to my satisfaction

When I bought my first television from Best Buy, I purchased the geek squad protection. Thankfully, I did, as my television had problems. Upon examination of the product, I was able to get a new television under the protection. Best Buy was very helpful and honored the protection purchased by me for the television. It was a positive experience. I have since bought many more different products and always purchase the geek squad protection. It is well worth the extra money to have peace of mind. They are the best!!

Here’s the thing with geek squad protection. They will take care of you. Fix or exchange. Easy for me every time I’ve had an issue

Wouldn't buy a product without protection and I know it will be worth it if something goes wrong

Greek squad always available and helpful for all my items and they are very knowledgeable

Geek Squad's protection service for my TV has been a game-changer. Their professional setup, knowledgeable customer support, and comprehensive coverage have exceeded my expectations. I now have peace of mind knowing my investment is protected. Highly recommended!

5 year Geek Squad protection for my Sony Bravia 8 TV is a must.

The peace of mind, knowing I have Geek Squad for the next 2yrs.

Recently I called to have a service done on my TV that I got from Best Buy. They were quick to respond to my request, but how my TV wasn't able to be fix they helped me find a replacement one.

I haven't needed to use this plan, but I'm definitely happy I bought it. I financed my whole purchase at 0% using the BestBuy card and the added peace of mind is definitely worth it. Living in the city (NY) without a car means that, in the event of an issue, it's a HUGE issue getting a TV around. This plan alleviates that concern, and I'll get it every time.