Customer Ratings & Reviews

This service is a must have for all of your purchases. There is no haggle-they replace or give you credit immediately. I add it to all of my purchases.

I mean its a must, if you buy somethint for a $1,000 don't you want to have some sort of coverage on it?

They are working properly and good service garantee

5 year Geek squad protection is an important addtion to have when you buy a new TV. They will come to your house to fix it and if it can't be fixed they will replace the TV with a TV with dollar amount up to what you paid for the TV.

I have never been disappointed with any LG item I have purchased, and this one is no different. Easy set up out of the box as well as easy to connect the AppleTV and LG soundbar. The picture quality is perfect, as is the size. I would definitely buy another.

I have always gotten extended warranty's. Best Buy and Geek Squad make this warranty worth having. I have had some trouble with the last three Samsung TV's that I have bought. All of them were replaced under warranty and the team at Best Buy and Geek Squad were great help when it came time to use my warranty. I can't stress enough how valuable it is to have an extended warranty. Its an added cost but the sense of security outweighs that cost.

Thankfully, I haven't had to call them about my tv, but I've had good luck with them in the past of laptops and other pcs.

Never had to use geek squard last tv because of covid nobody could repair,recieved a credit for tv

Got the TV, brought it home, hooked it up and love it. Works great.

As I age, and I am just shy of 70 now, it gets more difficult to keep up with computer advances and time saving shortcuts. This is just a small part of what The Geek Squad can help you with. Of course, there is the rare event when an electronic device actually malfunctions, and this is the obvious time to get their help. However, the more often need for these people is when you cannot seem to get the hang of specific sequences of procedures or when some device really doesn't work as it is supposed to.

Great product! I have a peace of mind knowing that Geek Squad is there to assist me with the product that I bought!

5 week days to wait first tim then needed parts tell that after 3 days then another 5 days for a tv when the troubles is over for this tv i wont buy nothing from best buy maybe 30 miles away is too much for a store and geek squad leaves a lot to be desired i bougt the same tv thru amazon i should of kept it

The geek squad has never disappointed me. Anytime i called with a issue they guided me through each step with no problem.

1st Hisense TV so really felt it was the best thing to do with a 2 yr additional warranty. + the price was very fair

Since the tv was on sale, I bought the protection for a great buy and now can relax if something happens in the next 5 years with my tv. You never know how long something will work but I’m protected if it stops working.

We had Andrew from the Geek Squad come to our home to set up out new TV and sound bar. He was wonderful!! He answered all our “senior” questions and helped us feel comfortable with using the new technology. He was knowledgeable, accommodating, listened and answered our questions, and was professional. He told us we could call him if we had any additional questions which we have done. He was very patient with us. He made us feel comfortable with our new purchase. Wonderful!!!

I love geek squad. They answer all my questions and are very professional.i

We purchased this 5 year plan to accompany an Insignia 24 inch TV purchase. This TV was replacing 2 LG TVs that were in the same place that lasted a little over a year. So TV number 3 in about a 3-4 year period. The price was reasonable though and whether the old TVs were subject to a power surge or not, we felt the price of the protection plan was worth it this time even though we were purchasing $100 TVs.

Invested in a TV protection plan! Well worth just in case!

Excellent color and everything else, could've ask for a nicer little tv. I use it for gaming on my ps5 and it is just perfect with game mode.