Customer Ratings & Reviews

I know we bought this protection for a computer that are 7 year old child uses and I've already forgotten I had this plan it's been a year now and had absolutely no issues with my computer. So I'm happy to say I bought this plan for issues but it's funny I've already forgotten about the plan. It just goes to show that Best Buy sells a product that doesn't need a plan. I'm not saying I didn't need the plan I'm saying I bought a good product regardless.

I always get a 2 year or 3 year protection plan with anything buy from Best Buy. Although we already have the my Best Buy protection plan

Alway purchase the protection plan. We have always purchased the protection plan for any and all appliances that we buy from this store. Have always received prompt and quick repairs or replacement.

This insurance is extremely important. After replacing another TV brand twice, I was able to replace my TV at no cost with a more reliable brand and of course, purchased insurance again as a precaution.

They were fast professional and courteous and explained everything to me.

Went in to replace my tv that went Black Death screen and the process was easy to do, even bought a 2 year warranty

This plan is exceptional. I was able to have my Hisense 70AG6 replaced due to the cost to repair would not have been worth it. Definitely worth the extra money spent to protect your investment.

It's an average protection plan and nothing else. Hopefully I'll never have to use. Bestbuy has lost touch with their loyal customer base in regards that they want to push That 179.99 a year Total Tech Plan every time you purchase an item and that's where you are automatically enrolled in a card blanche protection plan (FOR AS LONG AS YOU PAY 179.99 YEARLY)!!! Making the regular protection plan mediocre at best. A SCAM and a money grab if you ask me. especially when for as far as I can remember I've been an Elite Status member for spending a certain amount of money a year and now anyone can become an Elite Member for 49.99. Doesn't matter how much you spend in their store. SCAM!

I got a 5 year extended warranty for my Vizio TV. Recently had to have Geek squad come to my house. They replaced my TV with a new Vizio TVbecause of cost to repair it. I took my old Vizio TV to the nearest Best Buy and they exchanged for my New Vizio TV. With no hassles or problems. The agent who came to my house was freindly and new what he was doing. I woyld recomend that anyone buying electronics at Best Buy get a Geek squad warranty.

Geek Squad is a most have. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.

Most protection plans are a waste of money but this plan is money well spent. After 3 years my OLED tv’s picture went bad and Geek Squad replaced it with a brand new top of the line tv. I am extremely happy and I highly recommend this protection plan to everyone with a high end tv.

The staff was great in helping me purchase this. I have not used it yet and hope I don't have to

Geek Squad was Excellent. They were very professional and answered all our questions. They did an excellent job installing our new TV entertainment center. Dallas was awesome!

This service is amazing for the cost. You can even bring in device’s that you didn’t purchase from Best Buy to get fixed. They will even install your car stereo system and if anything happens they will reinstall your original system which is included with the service. Can’t go wrong with Geek Squad protection!!!

Thanks for the fine folks at the Florence Best Buy. We have bought so many appliances and TVs and more and we always take the five year warranty. We’ve only had to use the warranty twice over 20+ years. But it’s always nice having peace of mind, if anything does happen.

Great price for the tv shows very good and the girl in store was very helpful

These warranties are 100% worth the money! I bought a Sony A9G in 11/2020 and it died 11/2022, because of the warranty Best Buy gave me $1800 for the A9G, $100 less than I paid 2 years ago, plus I got to keep my A9G despite its pixel issue. I put the money towards the A95K and bought another 5 year warranty! If you spend $2000+ on a tv, it’s worth it.

Very convenient. Gives you piece of mind. It’s a good investment.

Great TV for an affordable price :) Has a clear image and sound and was very easy to set up.

Im glad i got the geek squad protection im not the best with technology.