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Customer reviews

Rating 4.7 out of 5 stars with 30751 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 30,751 reviews
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want this plan geek squad it will work for my tv glad I purchase it with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can’t afford buying another device if it broke, you could get this. Don’t blame a toddler for something you could have prevented!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I best buy their always helping and its was worth is it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need to have the two-year plan with geek squad. It gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used geek squad warrenty in the past and they do honor there warranty and this plan is price great for product i purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Helpful but hard to understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was helpful but not in all the ways i thought. Some items don't qualify and that's not what i thought when i purchased. Now i buy individual protection for each item, it's easier to understand. The services are pricy so i never sought them out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fix it or replace it don’t get better than that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection if there’s ever any issues you bring it they fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Yr Standard Geek Squad Protection Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I make large electronic purchases, I always consider and usually purchase the optional Geek Squad Protection which is typically for at least 5 years. Most of the time, it has come in very handy with address issues with products like when our Whirlpool Washer we purchased in 2007 had numerous issues (never the same problem) over the years which Best Buy fixed each time. Do yourself a favor and consider getting this when making large purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting Geek Squad protection with any computer purchase, and the two year is better than just the single year, they're great to work with, and you don't have to seek out a computer specialist, and hope they know what they're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is a must and adds a sense of ease when purchasing items that may fail outside of manufactures warranty. Value for the money is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer seevices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issue that I had geek squad they been there helping to me to fix it I would 100 percent recommend the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The the outstand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the services that come with this quality.And I would really recommend it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and have helped alot with electronic issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased our electronics from Best Buys, because of the Geek Squad excellent protection plans. They back everything they sell. We have been 100% pleased with their excellent service for many years. Would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service in town you can't beat it most appliances and tvs break down after 2 year so its a must to grab a 5 year warranty and bestbuy delivers when the time is right if not tou got 1heck of a tv or appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an OLED tv and I would be lying if I didn’t feel nervous about encountering any issues. Such as power surge issues, burn-in, dead pixels etc. I usually lose power at my house during a heavy storm and living in Florida we get those quite often. So that is a big concern for me and of course the possibility of burn-in. I doubt my tv usage would cause burn-in early on but the peace of mind is worth it. I’d highly recommend geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hitemwiththelove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll tell the world. I have been super satisfied with Bestbuy, in And out the store. Even customers satisfaction over the phone. I even have excellent customer satisfaction with carry out. Thanks Bestbuy far all you and your management team do to have Great customer service. from. hitemwiththelove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv & warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy & geek squad always resolve any & all problems. Have never had any issue getting help with any situation I’ve had. Buy all my electronics here and will continue to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donato Tapias

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ve already given my feedback on this one before , so it s the same.

    I would recommend this to a friend