Customer Ratings & Reviews

If you do not buy this and your item has a hissy fit - getting service on it is EXPENSIVE... so good luck if you do not buy this coverage. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! Always recommend!

ALWAYS BUY FOR ADDITIONAL COVERAGE. I did not like that my purchased warranty outsourced my repair to a NON-Geek Squad company. They picked up and returned my television and the problem persisted. After I complained to GEEK SQUAD I received a call back they diagnosed the tv over the phone and I was instructed to return the television to Best Buy for a refund at the current listed price.

They We're very efficient in coming to check my t. V. And getting everything set up to get exchanged in a very timely manner, very grateful for their help.

Best Buy has top-notch sales and service. I have not had a problem since I’ve been purchasing everything from TVs to refrigerators to microwave oven. I totally recommend Best Buy

The customer service I received was favorable The geek squad replaced my TV with a newer one and delivered it right into my living room. They were friendly.

the geek squad was very helpful I brought in a few computers that were outdated and irreparable and they were able to retrieve my info and pictures onto a harddrive. they were friendly quick and efficient

Excellent service and peace of mind. I recommend people buying TVs or laptops to add this protection on. I always get better service out of here than the manufacturer

Respectful young men from the Geeks delivered and installed the TV smoothly.

It’s just good to know that if the tv breaks that it’s covered! Less worry when you buy brands you’ve never used before!

I've had great service from Geek Squad in the past with my warranties so I can't complain. This is why I decided to purchase the extended warranty from them on my TVL tv.

It’s great! Everything is great! Thanks geek squad hooge is the best!

I got the helped i need to make my son Mello happy for his bday thanx

Look forward to utilizing their services if needed in the future.

I have purchased this protection for the last few years for my peace of mind. I've used them a few times, they installed my hardwired Ring doorbell, backyard Ring camera with the solar panel, over the range microwave, etc. All done well and professionally. Although I don't use them much, it's better to have them and not need them, than to need them and now have to pay out of pocket full charge.

Some times it is better to to on the safe side. I have had several people I know have trouble with the T V they purchase and since this was an open box item ( evidently purchased and used to watch the super bowl and then returned based on the active account I discovered on the T V ) I wanted to play it safe and went with the warranty . SO thst if some difficulty does happen I should be in good hands for repair or replacement.

Very helpful and Their availability is very convenient

Outstanding service highly recommend came out to look at what was wrong with my tv couldn’t fix it had a gift card the same day for the value that I payed for my tv the same same

I decided to buy this insurance because the first TV that I bought get damage and start giving problem after 2 months, because it was on guarantee I was able to return it back . I decided to buy another brand that I have been using all my life and wanted to made sure that the problem will not be repeated on this one

This service is a MUST for all your tech. They are able to fix or replace any tech concern

Love the tv and it seats good on the mount, shows clear