Customer Ratings & Reviews

I am glad I added this to my purchase. It was so helpfull when I was having issues with my TV.

Haven’t used it at the moment but happy with the offer

Never have used a protection before, but this time it paid off, and everyone we worked with were excellent.

My 55 ingima TV is awesome, clear with perfect sound!!!

Just bought a 58" Vizio 4K Smart TV, and added this 5 year extended IN-HOME service warranty, for $99.00. We have Geek Squad Protection on ALL our Best Buy products.... laptops, tv's, cameras, etc. Haven't used any of the warranties, yet, but they are in place, if necessary. For a $500.00 tv, that's only $20.00 per year..... pretty cheap "insurance", huh?!

Very knowledgeable people. I never have peleja with them.

Excellent TV. Best Buy always has the best prices and services.

Will always protect my TVs. We bought a TV 4 years ago and put a 5 year protection plan on it. Of course something went wrong as 4 1/2 years. Geek squad took care of us and we are able to get a larger, higher quality TV because we had the protection plan on it! AWESOME SERVICE.

I was very excited when the agent told me that am qualified for new TV and I will also get a refund for the difference in price.

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

The guarantee is excellent. Customer service is very good and friendly. Having the guarantee is having peace of mind, I know that my purchase is a protected one

it is an awesome TV. Easy to use. Perfect for our living room

They have never let me down! My TV that was less than a year old broke down and I sent it in to get repaired, when it couldn't be repaired they offered to replace it with a newer model or a gift card for the amount I paid for it. I opted for the gift card and was able to purchase a larger TV and only paid the difference! Always happy with them!

My original TV was purchased last year as an early birthday present wasnt even a full year old before it quit working so I turned to a store I trust qnd bought my vizio from best buy, I love the protection plan ot covers qlot of things like what happened to my old TV.

This has so paid for itself over and over again. The service at Best Buy is fantastic. Can’t begin to name all of the associates that helped. Not one was anything but perfect

So far I have not needed their help but nice to have them as a backup plan. First TV we purchased had a problem and we thought we didnt know what we were doing but Best Buy was great to help us return it and get a replacement. Replacement TV is great and was easy to set up

I was unsure about if Geek Squad coverage was worth it but i've been very pleased.

Is a very good product to protect my investments..

Never had any issues with getting help when it’s needed

Very good I like it Fast delivery and good job!!!