Customer Ratings & Reviews

EXCELLENT EXCHANGE SERVICE BY LOU IN FLORIDA NICE CHAT

They been so helpful threw the time i had the membership you can always ask questions they walk you threw it or a quick chat if you on the run

There is no other store that provides the same protection as Geek Squad. I get it on everything I buy! They make it so simple, and if I ever have a problem, I feel safe. I have had to replace 2 different items in the past year. With other stores, i feel like I am being interrogated. Not at Best Buy. Here's the problem, here's the replacement. Done!

Great manager in Geek Squad Manager support. She went beyond to help us out

They came in and mounted my TV and did a real professionally asked me where I wanted it made sure the size and indications was all correct

An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

I love the new tv i got .You cant go wrong with any of the SONY Bravia They will last at least 20yrs..

Great deal for a protection plan. Highly recommend especially if you’re forking out a lot of money.

Unfortunately, I have taken advantage of these TV Warranties several times, even to the point that I received 2 NEW / REPLACEMENT TVs and would have been out a lot of money for the replacements and work if I had NOT PURCHASED these warranties! The up front price may seem high at the time but most likely would be less that the first service call!

Comes in handy just make sure to keep it up to date

I appreciate the fact, geek squad will come out if necessary, opposed to me having to lug the merchandise back to the store!

Very knowledgeable agents that are ready to help out and install equipment.

I bought an inexpensive smart tv for my grandkids to use in our garage. So far so good, but I thought insurance would be a good idea, and the price was right.

It is a must unless you are a computer guru yourself. I have used them multiple times fir some minor glitches with new computer. They are available if you call at less busy times of the day and know what they are doing to get your computer running as it should again.

They are always amazing and knowledgable each and evey time I have had to call or have them fix something.

Got this just in case, never been happier. Got this for our TV and safe to say it's nice to have. Haven't had any issues with it

We depend on the Geek Squad to help us when we have issues we cannot resolve on our own. Having the Service gives us peace of mind and the squad members are always courteous, respectful, knowledgeable, and available.

Having access to support from Geek Squad agents is always a plus!

When I bought a new 55" TV I got this 5 year protection plan because it was offered at a good price (and included delivery and setup) and because my 2011 TV (same price range TV) went out after only 4 years..and on which I did not have a protection plan. So far I have not had to use my protection plan but better to be safe than sorry.