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Customer reviews

Rating 4.7 out of 5 stars with 30360 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 30,360 reviews
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't give costly repairs a chance and buy this warranty to protect your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it just for the peace of mind!!! I love that I don’t have to ever worry the next two years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are a must buy if you ever do need to contact them it’s so easy to and they will come out asap if they need to I’ve had plans from other places and Best Buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to avoid the Geek Squad or any insurance protection on devices but now since I have protected almost everything I buy now. It is safer to pay a few extra dollars then to pay a full price to have it fixed or be purchased again. I recommend this product with BestBuy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PRODUCTS AND AMAZING SERVICE!!!! I LOVED EVERYTHING ABOUT MY TV AND THE GEEKSQUAD WAS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. I had a ? About my TV and they were able to assist me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best place in capital region to buy your home and office goods with great quality and super customer suppot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year standard greek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5 year standard greek squad protection plan for my smart tv for $59 which I feel was a good deal because I had another tv without the 5 year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it . Where now paying $59 for the plan and they will fix anything so I think thats a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No pic, but sound still intact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad covered it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty covered a brand new model of our tv when it went kaput. Highly recommend. Installed for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the agents took great care in delivering the television. Courteous and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but great to know its there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people are very friendly and professional. I buy most of my electronics at Best Buy and use Geek Squad Protection for all of my expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection to be safe side if any of the electronics go bad within the limited time. I once had to use it and they replaced the product with no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller warranty is a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty much mandatory to get a warranty on a controller, better to have the warranty and not need it than to need one and not have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is a decent value for full geek squad coverage. Always had good service with best buy geek squad for all my devices. Would recommend buying the 2 year plan for everything

    I would recommend this to a friend