Customer Ratings & Reviews

Nowadays you need to buy this program. I had to use it few times with several products and it is totally stress free process

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

I usually don't buy the warranty but this one has already replaced a big TV that failed. Saved me over $800.00

Geek squad gives me peace of mind whenever I buy new technology. It's helped me several times and I either get a replacement or a fix.

Good warranty for peace of mind. Great customer service when delivering new TV and returning another.

I can always count on Best Buy with their "Protection Plans" on select items I buy. I know if anything ever happens, I can be assured the problem can be addressed. Great Program to consumers

I always by an extended warranty. Very easy and inexpensive process

They installed a bracket and mounted my TV. They connected to all my devices and even programed my Harmony remote.

I moved and was not aware that I could have my Geek Squad come to install my TV on the wall. This was during Covid-19 so website was confusing to order all the parts needed for this. Finally called and spoke to a person who got it all set. Install person was friendly and took time not to cause a mess while drilling holes.

Who better to call when you need help? The Geek Squad thats right! These guys and gals are my superheroes, they came to my rescue without delay and made sure I was taken care of with the upmost of care and they'll do the same for you

I had a problem with my tv and the Chromecast that was built in it and they gave me my money back and I bought another tv that was better then the one I had the problem with, The geek squad is the best when it come to fixing things. They even have fast service.

Got this TV for my living room but ended up putting it in my bedroom. Easy to setup, picture quality is great. I would purchase again.

Its nice to have local support for some products you can buy a Bestbuy. That is one up for Bestbuy vs. their competition.

I like the option of having coverage that if something goes wrong someone will come out to repair it.

I’m very happy with there service very friendly and helpful best customer service I’ve ever had they really know how to keep there customers happy. Just wish there warranty prices was a little cheaper $500 for 5 year warranty for my oled c9 I think it’s a little steep

Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.

I purchased this only because my GeeK Squad tech support would not cover the TV and I have the regular tech support for electronics and I have yet to have a problem as I have had to take my computer in 3 times and has been fixed. I figured this protection plan will be a good idea should something happen in the next 5 years.