Customer Ratings & Reviews

I love have protection on my products I always end up using it bc I’m just a silly little girl. 10/10 recommend

A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

Haven’t had the opportunity to use it yet but I’m sure they are reliable

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

Set up was easy. Sound is great. Picture is really nice. Upgraded from 55' to 65' and my games lol fabulous on it.

I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Good deal for my new TV, peace of mind knowing my TV protected

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

Geek squad has been great when we've had issues in the past.

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

Its worth it to get but i have not needed to take anything in since we take care of our stuff!

Geek Squad provided great service, answered all my questions, and suggested a replacement tv.

I hope I never have to use it but I am glad I am protected in the event the item breaks. TV's don't last as long as they used to! I strongly recommend a protection plan on an expensive TV!

I haven’t had to use it yet and hopefully never need to.