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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30383 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 30,383 reviews
  • Rated 5 out of 5 stars

    Happy i added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any trouble with the TV I purchased this policy for. However this TV replaced another one that I had the Geek Squad protection on. The TV could not be repaired so Best Buy just gave me back the amount I paid and I purchase the TV I currently have. It truly was no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get BestBuy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection with BestBuy you can always be sure they will fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet, but have in the pay and had good success with repairing my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad refund/ credit products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased wth the protection plan I've purchased for every product I've purchased. Two tvs, two wireless speaker, refrigerator have all been replaced or credited to a gift card. The refund to the gift cards is what I didn't like, hence the four stars. I wish they would refund the credit card!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the both the installer. Awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd recommend an extended warranty with any electronic device. Especially a tv or computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mount just yet. My concern is the paneling and not drywall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple advice from a geek squad representative helped me complete the set up on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for good electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for a deal of a TV. Hoping that if my TV breaks out of the manufacture warranty this will save me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been great so far. Smart techs, great service, very trustworthy and knowledgeable. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped me with the insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this coverage on all my tv's and the few times I had to use it the service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best protection products I don't have any issues with report a claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that I purchased this plan back when I bought my receiver. It has definitely come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally they install ny Tv so fast and very niceand fast service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth getting the Geek Squad guarantee. Anything that happens to it the Geek Squad is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best measure for safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get as a safe measure to protect a television from Any problem that may arise as a result of factory defect or product damage

    I would recommend this to a friend