Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30386 reviews
(30,386 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
A Must for large purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ms.kisha
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good to have because I would not have to buy another tv
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 year protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan will protect all of your items for 5 years
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mother-in-law's Peace Of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always try to buy this plan on all of my purchases. Now, if my mother-in-law's TV breaks down, I can get it fixed for her.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service Fast and very friendly people I would recommend it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Used Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had mine for 5 years hasnt given me any trouble. I dont regret buying it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Highly Professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Swuad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never had to use this service and hope I never do which is why I buy Samsung products.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were great for setting up my mom's t v And it's big enough for her to see
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is worth every penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This OLED TV looks beautiful and runs like a beast for gaming on console and PC.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Flat screen tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Had a problem paying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cashier was lazy and use my coupon toward the warranty instead of TV. The company almost loss the sale until another representative saw how upset I was and corrected the order. I have used a prior warranty on another tv and their service was excellent.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us. I apologize for the poor experience you had with us recently. This isn't the level of service we aim to give you. We look forward to serving you in the future!
Rated 5 out of 5 stars
Love Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Surround Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
College Student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mayra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy for the product and very satisfied to buy it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
