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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30386 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 30,386 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money! I recommend always purchasing a protection plan when purchasing any item from Best buy! I have had good positive experiences when it comes to geek squad so far can't say anything bad about them..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great and willing to help out with any questions we have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for two years of protection. Seems worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,great sound i couldn't be happier with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have the geek squad in your back po

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good help with the product will be coming back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and friendly enviroment great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad be with you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan need I say anymore!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer service and respectful engagement...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it’s Worth to buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad I always get geek swap when I buy a large item from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good. I didn’t realize about the quality. Take one and enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used jt yet. But is nice to k ow the Geek Squad us there to help anytime. :)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I wouldn't buy this for myself, it was worth it for peace of mind for my elderly in-laws

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to purchase any item now a days without an extended warranty, due to the fact that most items are built with quality in mind first before the profit being made so with tailgate being said an Best Buy extended warranty will ensure you that you at least get your money's worth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad protection with everything you buy from Best Buy. They fix and replace it for free if anything gets broken or damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allen tv war

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the longest warranty possible. Once my tv gave out 3.5 years and it was covered.

    I would recommend this to a friend