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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30386 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 30,386 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and Jennifer were great. So glad I hired them to install that big tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service always excellent, have had geek squad protection in all my purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great knowledge and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a great choice when purchasing more expensive electronics. Can’t beat the ability to replace something you bought if it breaks without the hassle of manufacturers. The only negatice would be the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a product like this this is my second one and I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on previous purchases for different items, I didn’t hesitate to get this for my Tv. Actually I get the geek squad protection for all my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for major electronic purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have with any major electronic purchase. I havent had any issues so far with my insignia 50' tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use this plan, but i have used it on previous TV's. I was able to walk in with a dead tv and walk out with a new tv during those experiences. Not cheap, but good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 70" 7 series protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protections I wouldn't buy without it. I purchased 1 for my last Tv and having this allowed me to get a replacement when the first Tv went down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greg quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very polite and helpful as well as good service time never have to wait long for appointments or visits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service on other previously purchased products & it's always amazing. Very helpful & friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    due to the impending circumstances that happen on a daily life - it is always good to be safe - I have had issues in the past and if it was not for me having this extra protection - I would be in sad shape - I always get the protection even if I keep the item for 10 years - it may happen down the line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will not leave the store w/o it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase an item without this service. It has helped in many ways and the customer service is the best. Well worth the extra money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything happens to the tv I purchased I will get a second one free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not purchased the protection in the past and regret not doing it. I purchased it this time because I had got it for another product and I liked how they applied it and gave me a new product as they were not able to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never use it, but if I do, I'll be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on everything I've read, this is the most comprehensive protection plan one can find. I'm concerned about long-term durability of my new LG OLED and this plan covers everything I'm concerned about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Layer of Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the geek squad TV protection for my LG C1 TV. It is an extra layer of protection and provides me with peace of mind in case there is an accident. If you can afford it go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed and followed the directions, done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to use my geek tv insurance I did purchase it on a 2yr warranty..I haven't had it too long yet!!!

    I would recommend this to a friend