Customer Ratings & Reviews

Best warrenty money can buy, always hassle free and never have issues.

I always like to get warranties on electronics and this was a reasonable price.

Great plan would most definitely recommend!! Great investment

Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

Great service! And The insurance paid for it itself

I purchased the 5 year Geek Squad protection just in case something goes wrong. The last Sony TV I purchased, 10 years ago is still working and I purchased extended warranty for it, but never had to use it.. I hope this one will work and last as long or longer.

Can’t say enough about how awesome these geeks are. They helped solve some serious life problems.. my wife would never let me use the remote but the geeks set me up with a duplicate remote so that just every once and a while I get to wear the pants at my house

I bought and used the extended warranty from Best Buy and recommend it to everyone.

I haven't used it yet but I got it for a good cause in case something happens I'm covered

its there when i have an issue and have not run into one yet so its hard to tell im sure it would be of a great benefit if i run into and issue

Tv has a really good picture, really easy to use, easy to install

Purchasing a extended warranty is something always want but get scared to deal with companies on another level of customer service and understanding. Geek squad make things so easy and no hassle.

Having the Geek Squad protection for your TV & computer is like having AAA for your car. I would never leave home without it. There have been many occasions when I have contacted the Geek Squad to clear up something. They are very supportive & helpful and always available.

I know that I will get service or replacement on my product with no hassle,

they are always great on the phone when I call them

Nice to be covered incase something happens you never know

So easy to mount great quality Bought two of these for my house also

I learned something about Best Buy's Geek Squad Protection recently. It's only good for one-time repair, or replacement. I presumed (in error, apparently), that my 2, 3, or 5-year protection, covered me for the duration of the stated period. In a recent transaction, where a TV required replacement, I learned differently. Advice: Pay close attention to your return policy; the date of purchase (even if paid for at the end of a business day, or at closing) counts as ONE day! Also, be sure any discounts (price-matching, sales, Reward Certificates...) are taken before you pay for protection, as the final cost of the item determines (within preset ranges) the cost of protection for a given period. As to whether, or not, I'd recommend this option to a friend, I'd suggest buyer beware, or just "be aware", and be informed.

Good deal for the money. It is another product as many other brands offer. But it is the one available from Best Buy. Fair enough to not complaint.

Geek squad is great but they do take their time to get to you