Customer Ratings & Reviews

Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

haven't used it yet but seems like good value so went for it

Luck my for me I have not needed to use the Geek Squad but great comfort know it's there if needed.

Very affordable great picture lots of apps to get you started

So far this plan has been great. No issues when i need them.

Got the contract for my father-in-law, but never had to use it because the TV is still working well

This is an item that is hard to review, if the product is great you’ll never need the support. If you have a problem that’s when you need the support, my experience in the past has always been good.

They do the best service in radio installation. Very professional and on point.

He did a great job helping us do an exchange on our tv's extended warranty.

Why not protect your investment it always bad when you buy something expensive and then it stops working not having this protection means going out and buy a new one with your money.

I went to best Best buy to get help.and. They definitely help me out. I been shopping at the store for years.

Perfect Smart TV for my 11 year old, has all the apps already installed. He set it up all by himself. Great color and price.

It great if tv ever goes out out and if don’t have money

I always recommend to add this services. The personel always resolved any issues that I have.

Purchasing the extended plan was worth the cost for me. After a year and a half my TV picture went completely out. I took the TV to the Best Buy store and in 2 days I had a store credit for the total cost of the TV. The plan is well worth it.

Love geek squad! Knowing that my items are covered helps me feel better about what I may have spent on it!!

Extra Warranty comes in handy, it came in handy for me. My TV broke and it was replaced.

Always good having the reassurance of the Geek Squad protection plan. Never know what could happen in 2 years. It's nice knowing I have them if problems occur.

Always get insurance for tvs. It can last forever or die anytime!

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things