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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30398 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 30,398 reviews
  • Rated 5 out of 5 stars

    Great value. Don't leave store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came when promised. Professional, courteous and really helpful. Understood problem and my limits and solved problem, actually more than one, quickly and effectively. made sure I understood what was going on. left me with smiles and gratitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad finds and repairs or replaces quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squard found the problem with my lap top, and best buy replaced it with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This always seems to come in handy so always make sure you get this for you electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the extra warranty on your TV. I’m only had to use it once and they were so kind and fast in trying to fix/replace my broken TV. I ALWAYS get the extra warranty now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy to navigate the whole process. Very happy with how everything went

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased extended warranty for my new Sony OLED TV. Worth the expense if you plan on keeping the TV for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel that a good protection plan is needed to protect my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra insurance for 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have an extra protection for our new 65” TV. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been happy with the geek squad protection. Good coverage and good price. Well worth getting the plan. Pretty much covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I got the x warranty, because the tv came broken. A SONY X 75 k or 55 inch smart model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with all the Geek Squad Protection that I have added to my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy for added protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy's extended warranty program is well worth the price..even better than the manufacturer's warranty..free shipping should the need arise, coverage for ANYTHING (unless you smash the screen on purpose!)..their geek squad is ultra responsive and knowledgeable !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful when it comes to anytime needed. I would highly recommended getting a warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Just 1 mark on the bottom left of the screen that was their when I got it but other than that it's great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get the protection. It will save you one day.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Just get the protection. It will save you one day.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get the protection. It will save you one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchase this protection to go along with our new TV. I hope we don't have to use it but I have purchased this before and did not regret the purchase. Geek Squad is so easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was cheap enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cheap enough. I have heard good things. I know Hisense TVs break down constantly so i figured I would buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment was excellent. On time, installation and review of use was professional. AND, unpackaged and removal was CLEAN. Protection plan is essential when purchasing a high end item.

    No, I would not recommend this to a friend